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Currently Medipal is only in use in Sweden.

Mobile phone (Cellular phone)

Can I use Medipal on my cell phone (mobile phone)?
- You need to have access to the Internet on your cell phone and your mobile phone must support Java 2.0.

Security
Can Medipal damage my cell phone in any way?
- No.

Who can see the answers on my questions?
- Only your doctor/nurses and technical personnel from Novatelligence, all whom have strict medical confidentiality. Medipal uses a secure (encrypted) communication for all information sent from your cell phone.

No mobile coverage
What happens if my mobile phone doesn't have coverage?
- The answers will then be saved in the cell phone and when you have coverage again they will be sent.

Abroad
Does Medipal work abroad?
- Yes, in most cases. However, it can be more expensive to send data traffic depending on the country you are visiting. If you want to know the exact price you need to call your mobile operator and ask how much "data traffic" costs between Sweden and the country you are visiting.

Cost
How much does it cost to use Medipal?
- To start Medipal it costs the price of a text message (SMS) and approximately 0,10 (SEK) for downloading the Medipal program. Once Medipal is installed on your mobile phone you will be charged a transfer cost of approximately 0,02 (SEK) for each time you answer your questions. Remember that the cost can be higher if you are visiting another country.

Technical problems
- If you have any questions or problems concerning Medipal you can send us an email to our support: support@novatelligence.se or call us at 0771-23 23 50 in Sweden (+46 8 240 250 if you are abroad). Our support is open weekdays 9.00-17.00 and closed for lunch 12.00-13.00.


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